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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Salina Massei

Salina Massei

April 23, 2025

5  out of  5
rating by Salina Massei
"I had such a great experience working with Alicia Martinez from State Farm for my home insurance! From start to finish, she was incredibly friendly, accommodating, and helpful. She took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my coverage. It’s rare to find that kind of personalized service these days, but State Farm truly went above and beyond. I felt like they genuinely cared and were looking out for my best interest. Highly recommend!"
We responded:
"Hi Salina, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Alicia Martinez. Providing personalized service and ensuring our clients feel confident in their coverage is our top priority. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you. If you ever have more questions or need assistance in the future, don’t hesitate to reach out! Best Regards, Terry"
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Norman Chapman

April 21, 2025

5  out of  5
rating by Norman Chapman
"I've been with state farm since I started driving some 52 years ago and had been with the same agent from the start until he retired and I'm still with his former assistant. My dad was with them too, longer than I can remember. I get the same excellent service from my new agent."
We responded:
"Dear Norman, Thank you so much for your wonderful review! We truly appreciate your loyalty to State Farm over the past 52 years and are thrilled to hear that you continue to receive excellent service from your agent. It’s always rewarding to know that we’ve been able to maintain the high standards you’ve come to expect from us, even through transitions. If there’s anything more we can do for you, please don’t hesitate to reach out. Here’s to many more years of great service! Best regards, Terry"
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Michelle Thorpe

April 2, 2025

5  out of  5
rating by Michelle Thorpe
"Crazy times but they are great! Very service oriented."
We responded:
"Hi Michelle, Thank you for the fantastic five-star review! We’re glad to hear you had a great experience. Your support means a lot to us during these times! Best, Terry"
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Gina Gunn

April 2, 2025

5  out of  5
rating by Gina Gunn
"Always responsive and very helpful!"
We responded:
"Hi Gina! Thank you for the glowing review! We’re glad to hear you found us responsive and helpful. If you need anything else, just let us know! Regards, Terry"
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Tina

April 1, 2025

5  out of  5
rating by Tina
"We love Terry Bradshaw’s office and have been with them for a very long time for all our polices. Alicia, our agent is phenomenal and always there to guide us! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Dear Tina, Thank you so much for your wonderful five-star review! We're thrilled to hear that you love our office, and that Alicia has been such a valuable resource for you. It's always our goal to provide exceptional service, and we're so glad to know that you feel supported and guided by her. We truly appreciate your loyalty over the years and look forward to continuing to serve you! Best regards, Terry"
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Cindy Batista

April 1, 2025

5  out of  5
rating by Cindy Batista
"My family has had State Farm Insurance since our original agent walked up to my parent's newly built house in the early 1960's! Our parents had all the vehicles and their home insured with State Farm. As the kids got older, we continued with a proven winner. When we moved over to Terry's office about 13 years ago, the wonderful service continued. Marla, Alicia and the staff are amazing and helpful. I am second generation and my son is third generation and they know everyone and keep track of everything! As products and changes come up, they make sure to let me know about it. Insurance is a difficult subject but if I have questions or concerns about what's going on in California, I know I can call anytime and talk about it. Terry's office and her staff are definitely knowledgeable and comforting. Glad to have them!"
We responded:
"Dear Cindy, Thank you so much for your wonderful five-star review! We are thrilled to hear about your family's long-standing relationship with State Farm and the continuity of care you've experienced over the years. It’s heartwarming to know that our team, including Marla, Alicia, and the rest of the staff, has been able to provide you with the support and service you need. We take pride in being a resource for our clients, especially when it comes to navigating the complexities of insurance. It's fantastic to hear that you feel comfortable reaching out with any questions or concerns. Your family's loyalty means the world to us, and we are honored to serve you across generations. If there's anything else we can do to assist you, please don’t hesitate to reach out. Thank you again for your kind words! Best regards, Terry and the Team"
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Mariel Landini

March 31, 2025

5  out of  5
rating by Mariel Landini
"I had an outstanding experience with State Farm-Terry Bradshaw! From start to finish, the service was top-notch. Alicia, who assisted me, was incredibly helpful, patient, and knowledgeable. She took the time to explain my options and answered all of my questions in detail, making the entire process so much easier. I really appreciate how personal and attentive the service was. If you're looking for reliable insurance with a team that truly cares about their customers, I highly recommend State Farm-Terry Bradshaw!"
We responded:
"Dear Mariel, Thank you so much for your wonderful review! We are thrilled to hear that you had an outstanding experience with our team. Alicia is indeed a valuable asset, and we’re glad she could provide you with the helpful and attentive service you deserve. Your kind words about our commitment to customer care mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Terry and Team"
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Linda Jones

March 27, 2025

5  out of  5
rating by Linda Jones
"I have been insured by State Farm since the 1970's! I have my cars, home, personal property, umbrella policy for my property, and long term care policies with them. I would insure my dog with State Farm if they sold pet insurance! There has NEVER been a time when I have reached out to Marla or Terry that they haven't answered or responded immediately to my question and/or concern. It doesn't get any better than that in my opinion!"
We responded:
"Hi Linda, Thank you so much for your fantastic review! We're thrilled to hear about your long-standing loyalty to State Farm and your positive experiences with Marla and Terry. Your satisfaction is our top priority! I also wanted to let you know that we do offer pet insurance through our alliance with Trupanion. If you're ever interested in insuring your furry friend, we'd be happy to provide you with more information. Thanks again for your kind words, and we look forward to continuing to serve you! Best, Terry "
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Aric Jacobs

March 27, 2025

5  out of  5
rating by Aric Jacobs
"Always have great customer experience and the staff is very knowledgeable and answer all my questions. Highly recommend"
We responded:
"Dear Aric Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience with our team. Providing knowledgeable and friendly service is our top priority, and your kind words motivate us to keep doing our best. We truly appreciate your recommendation and look forward to serving you again soon! Best Regards, Terry"
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Laura Conlon

March 23, 2025

5  out of  5
rating by Laura Conlon
"I’m currently displaced due to a house fire, my State Farm agent Terry Bradshaw and staff have been wonderful to us. Helping us with every step and providing us with emergency funds to get us through the first couple of weeks . My agent had gotten us through so much in the 18 years we’ve been a customer, I highly recommend Terry Bradshaw for your Insurance needs , her office provides exceptional service."
We responded:
"Dear Laura, Thank you for your kind words! We're glad that Terry Bradshaw and our team could support you during this challenging time. Your recommendation means a lot to us! If you need anything else, please don’t hesitate to reach out. Best wishes, Terry Bradshaw State Farm"
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sylsnew

June 27, 2024

5  out of  5
rating by sylsnew
"Terry and her office staff are absolutely wonderful! They are so knowledgeable and friendly, everyone is so kind! I appreciated the time they spent explaining my insurance coverage. Highly recommend you give her a call."
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Kristi Kim

June 27, 2024

5  out of  5
rating by Kristi Kim
"She is a wonderful agent who is honest and caring. She makes sure her customers are taken care of!"
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Elaine La Vine

June 27, 2024

5  out of  5
rating by Elaine La Vine
"Terry's team is very knowledgeable, professional and experienced. They are always available to answer any questions and provide prompt service!"
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T N

April 12, 2024

1  out of  5
rating by T N
"Bad customer service. Stay away from this agent. They will not care for your account. They messed up my account and failed to simply add a new car. They didn't bother to follow up. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼. 0 star from me. Good luck to you if you sign up with them."
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M D

March 7, 2024

5  out of  5
rating by M D
"Terry’’s office is always professional, and eager to help when you call. I have had several claims unfortunately but Terry and her staff somehow always make the process easy. The staff goes above and beyond the call of duty. There are a ton of choices when it comes to insurance, even State Farm Agents, good ones are hard to find, I consider myself lucky I found Terry Bradshaw"
We responded:
"Thank you for taking the time to leave such a positive review of Terry Bradshaw's office! We're thrilled to hear that you consistently receive professional and helpful service when reaching out to us. It's fantastic that we make the claims process easy for you, despite unfortunate circumstances. Going above and beyond the call of duty is a testament to our dedication. We're grateful for your trust in Terry Bradshaw's office, especially considering the multitude of insurance options available. Thank you for your kind words!"
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Erin Massei

March 7, 2024

5  out of  5
rating by Erin Massei
"Customer service was professional and attentive. Responded to my insurance needs quickly. Highly recommend this office."
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that you received professional and attentive customer service from Terry Bradshaw's office. It's great to know that we were able to respond quickly to your insurance needs. We appreciate your recommendation and look forward to serving you again in the future!"
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Louis Martinez

March 7, 2024

5  out of  5
rating by Louis Martinez
"Great customer service!! The whole team is helpful, knowledgeable and always puts the customers needs first. I would highly recommend working with Terry Bradshaw’s office."
We responded:
"Thank you for sharing your positive experience with Terry Bradshaw's office! We're delighted to hear that you received excellent customer service from a helpful and knowledgeable team. It's wonderful to know that they prioritize the customers' needs. We appreciate your recommendation and look forward to serving you again in the future!"
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Mila Baez

August 9, 2023

5  out of  5
rating by Mila Baez
"Always a pleasure working with Terry and her team! I highly recommend them!"
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Caroline

June 28, 2022

1  out of  5
rating by Caroline
"Disappointed by the customer service at this branch. I tried to contact by email and phone to cancel our renter’s insurance policy, and never received a response."
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First Last

January 26, 2020

1  out of  5
rating by First Last
"I've been a customer with State Farm (agent Terry Bradshaw) for many years. But recently my monthly payment went from $109.87 in November 2019 to $121.49 in December 2019, then to $148.93 in January 2020. Even though there were no changes to my driving record. The main reason I can see for this change is because when I renewed my policy I chose to not have "Uninsured Motorist" on my policy. However, because I didn't submit this in writing, State Farm enrolled me in this plan anyway. I think the practice of signing people up for services they don't want and charging them for it is very unethical, and I don't know if this is a State Farm practice or if it's only isolated with Terry Bradshaw's office. Either way, I don't like that my bill sky-rocketed simply because I'm too busy to respond to their letters. I should only be charged for what I signed up for and not for added services I failed to reject."